Thursday, August 28, 2014

Aditya Birla Group Hiring Assistant Manager Data Specialist Service Delivery, Last Date: 02/09/2014

adityaAditya Birla Group Hiring Assistant Manager Data Specialist Service Delivery, Jaipur Location


Description
  • Increase data usage Subs in both Prepaid & Postpaid through Acquisition, Usage Retention and ZMOU Revival. To identify & drive initiatives for enhancing the Data revenue in the circle
  • Increase Data recharges & Lead Generation through  SC and CC. Dashboards to monitor Data Penetration.
  • Identify & Implement Projects for Servicing and Handholding of Data Customers. Look for oppurtunities for Application Development & Automations
  • Penetrate Self Help Modes & Build effective Customer Communication to reduce Data Calls @ Inbound
  • Drive Handholding/ Servicing Activities basis Customer Segmentation. Cordinate with Patners for better Customer Experience.
  • Compilation of Dashboards and SD Presentations along with updation / addition of parameters critical to business operations.
  • Support SD Head on various Business Parameters through analysis and timely updates.
  • Drive activities to improve overall TRIM Scores
Qualifications: MBA

Experience Level:
 0 - 5 Years Reports to: Associate Vice President
Last Date of Application: 02/09/2014, 11:59:00 PM

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