Wipro Infotech hiring freshers as Technical Consultant - 2012/2013/2014 Batch
Eligibility : BSc, BCA, MCA, BE/B.TechLocation : Mumbai
Job Category : IT/Software
Last Date : 24 May 2014
Job Type : Full Time
Hiring Process : Written-test, Face to Face Interview
Job Category : IT/Software
Last Date : 24 May 2014
Job Type : Full Time
Hiring Process : Written-test, Face to Face Interview
Wipro Infotech - Job Details
Eligibility :
- B.E./B.Tech/BCA/MCA/B.Sc from 2012/13/14 batches
Skills Required :
- Understanding of operating systems, Windows 2000/NT/XP configuration options and troubleshooting
Browser Support - Internet Explorer
Strong computer skills required
Proficient in network connectivity troubleshooting, TCP/IP, Dial-up, Token Ring, Ethernet, LAN/WAN
Excellent oral and written communication skills.
Excellent customer service orientation
Neutral accent
Skills to Prepare for Interview : Active Directory, DNS, FSMO Roles, TCP/IP Models, OSI Layers, Global Catalogue, Networking concepts, IP Configuration, IIS Server, Sharepoint,SQL
Job Description :
- Working with customers/employees to identify computer problems and advising on the solution
- Logging and keeping records of customer/employee queries
- Analysing call logs so you can spot common trends and underlying problems
- Updating self-help documents so customers/employees can try to fix problems themselves
- Working with field engineers to visit customers/employees if the problem is more serious
- Testing and fixing faulty equipment
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