Wipro Infotech hiring freshers as Technical Consultant, Last Date : 24 May 2014

Wipro Infotech hiring freshers as Technical Consultant - 2012/2013/2014 Batch

Eligibility : BSc, BCA, MCA, BE/B.TechLocation : Mumbai
Job Category : IT/Software
Last Date : 24 May 2014
Job Type : Full Time
Hiring Process : Written-test, Face to Face Interview

Wipro Infotech - Job Details

Eligibility :

• B.E./B.Tech/BCA/MCA/B.Sc from 2012/13/14 batches

Skills Required :

• Understanding of operating systems, Windows 2000/NT/XP configuration options and troubleshooting
  Browser Support - Internet Explorer
  Strong computer skills required
  Proficient in network connectivity troubleshooting, TCP/IP, Dial-up, Token Ring, Ethernet, LAN/WAN
  Excellent oral and written communication skills.
  Excellent customer service orientation
  Neutral accent

Skills to Prepare for Interview : Active Directory, DNS, FSMO Roles, TCP/IP Models, OSI Layers, Global Catalogue, Networking concepts, IP Configuration, IIS Server, Sharepoint,SQL

Job Description :

• Working with customers/employees to identify computer problems and advising on the solution
• Logging and keeping records of customer/employee queries
• Analysing call logs so you can spot common trends and underlying problems
• Updating self-help documents so customers/employees can try to fix problems themselves
• Working with field engineers to visit customers/employees if the problem is more serious
• Testing and fixing faulty equipment

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