Monday, February 23, 2015

Facebook.com Hiring Freshers as Analyst, Community Operations from 2014-2015 Batch

facebook-jobsFacebook Job Openings for Freshers as Analyst, Community Operations - 2014/ 2015 Batch

Eligibility : BBA/BBM, BSc, BCA, BE/B.Tech
Location : Hyderabad
Job Category : IT/Software, Core Technical, BSc/BCA/BCM
Last Date : 05 Mar 2015
Job Type : Full Time
Hiring Process : Face to Face Interview, Telephonic Interview, online test

Facebook.com - Job Details

Qualification: 
  • BE/ BTech/ BCA/ BSc/ BBM/ BBA (Any Specilization)
Requirements:
  • Candidate should have min of 60% in their highest qualification
  • 0-2 years of experience in a support role is desirable
  • Avid Facebook user and an understanding of the Facebook/Instagram platforms
  • Flexibility to take on multiple tasks
  • Strong team player
  • Excellent written and verbal communication skills
  • Problem solving/critical thinking skills
Responsibilities:
  • As a Community Support specialist your primary responsibilities will be: Assist our community and help resolve their inquiries empathetically, accurately and on time
  • This role will require you to become and remain knowledgeable about Facebook products and community standards
  • Make well balanced decisions and personally driven to be an effective advocate for our community
  • Strong interpersonal skills, verbal and written communication skills and most importantly empathy
  • Additionally, they will display a strong bias to doing what’s right for our community in supporting Facebook's mission to #ShipLove.
Location: Hyderabad

Company Profile

Facebook was built to help people connect and share, and over the last decade our tools have played a critical part in changing how people around the world communicate with one another. With over a billion people using the service and more than fifty offices around the globe, a career at Facebook offers countless ways to make an impact in a fast growing organization.
Facebook was built to help people connect and share, and over the last decade our products have played a critical part in changing how people around the world communicate with one another. With over a billion people using the service and more than fifty offices around the globe, a career at Facebook offers countless ways to make an impact in a fast growing organization. Community Operations' focus is on improving the health of our products and helping people understand how to use them through both direct support interactions as well as scalable solutions. Those who join our teams are very passionate about solving people’s issues, and are strong advocates for the Facebook community. We need influencers who can align cross-functional partners to ensure the best possible experience for our platforms. If you like helping people, Community Operations is for you.

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