Sunday, November 9, 2014

IBM hiring Freshers as Technical Support Associate Across India, Apply ASAP

IBMIBM hiring Freshers as Technical Support Associate for B.E / B.Tech / Diploma / Other Graduates in Across India

Company Name : IBM
Job Designation : Technical Support Associate
Qualification : B.E / B.Tech / Diploma / Other
Location : Across India
Experience Required : 0 – 2 yrs
CTC Offered: Best in Industry
Candidate Profile :
  • Candidates should possess Bachelor’s Degree/ Diploma (Minimum 15 Years of formal education )
  • Ability to identify basic hardware parts and aware of basic hardware concepts
  • User level familiarity with at least one e-mail client – Outlook, Notes etc.
  • Skilled in commercially standard software applications and major desktop operating systems.
  • Awareness of basic networking concepts and technologies.
  • Questioning skills /probing skills, as relevant to the issue and level of the caller
  • Fluent Communication skills
  • Shift Required:Shifts will 24×7 in nature and can vary depending on geographies supported (including night shifts)
Job Description :
Candidate will be involved in providing Voice & E-Mail Technical Help Desk Services support to IBM Internal End Users and External Commercial Account End Users across North America, EMEA & AP.
The job will require you to handle inbound calls / emails / chats regarding technical issues for end users

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